Table of Contents

1. Introduction

Jb7 (jb7.vin) takes your privacy seriously. This Privacy Policy explains what personal information we collect when you use our website and mobile app, how we use it, and the circumstances under which it may be shared with third parties.

By creating an account on the jb7 platform, you automatically agree to this Privacy Policy. We recommend reading it carefully in full. If anything is unclear, please reach out to our support team.

This Privacy Policy is aligned with the General Data Protection Regulation (GDPR) and applicable international data protection laws.

jb7 never sells your personal data to third parties. Your information is used exclusively to improve the platform and maintain security.

2. What Information We Collect

Jb7 collects various types of information from platform users. This data may be collected directly from you or automatically. Full details are provided below:

Data Type Example Collection Methods
Identity Information Name, date of birth, national ID number Directly at the time of registration
Contact Information Email address, mobile number Registration & Profile Updates
Financial Information Payment method, transaction history During Deposit / Withdrawal
Device Information IP address, browser type, operating system Automatically in log files
Usage Data Betting history, game activity, session duration During Platform Use
Location Data Country & Region (IP-based) Automatically

A copy of a government-issued ID may be requested for KYC (Know Your Customer) verification. This information is used solely to confirm your identity.

3. How Your Information Is Used

Jb7 uses the data it collects for several important purposes. Every use has a specific reason behind it, and we never use your information unnecessarily.

  • Account Management: To create, verify, and keep your account secure.
  • Transaction Processing: To process deposits and withdrawals successfully.
  • Customer Support: To respond properly to your complaints and queries.
  • Fraud Prevention: To detect and prevent suspicious activity.
  • Promotional Communications: To send you offers and updates with your consent.
  • Regulatory Compliance: Retention of data necessary to meet legal obligations.
  • Platform Improvement: To analyze usage patterns and improve the quality of our services.
  • Responsible Gaming: To identify potentially problematic behavior and provide appropriate support.

jb7 never sells your data to advertising third parties or uses it for any unlicensed purpose.

4. Information Sharing & Third Parties

Jb7 shares data only in limited circumstances and only with trusted partners. The situations in which data may be shared are outlined below:

  • Payment Processors: Necessary financial information is shared with payment gateway services to complete transactions.
  • Regulatory Authority: Data may be disclosed to government authorities in compliance with legal obligations or court orders.
  • Security Partners: Limited data is shared with specialist agencies to help prevent fraud and money laundering.
  • Technology Services: Cloud hosting and IT service providers operate under contractual confidentiality obligations.
  • Business Transfers: In the event of a company merger or acquisition, data may be transferred, but this policy will remain in effect.

jb7 never sells or rents your personal data. Any third parties we work with operate under strict data protection agreements.

5. Cookies & Tracking Technologies

Jb7 uses cookies and similar tracking technologies to keep our website and app running smoothly. Cookies are small text files stored on your device.

  • Essential Cookies: Essential for maintaining login sessions and the platform's core functionality.
  • Performance Cookies: To measure page load times and evaluate user experience.
  • Functional Cookies: To remember your preferred language and settings.
  • Analytics Cookies: To analyze platform usage patterns and improve our services.

You can manage or disable cookies through your browser settings. Note that disabling certain cookies may affect the functionality of some platform features.

jb7 does not use third-party advertising cookies. Your browsing data is never shared with advertisers.

6. Data Security

Jb7 employs industry-leading security measures to protect your personal data. Our security framework consists of the following components:

  • SSL/TLS Encryption: All data transmissions are secured with 256-bit SSL encryption.
  • AES-256 Encryption: All stored sensitive data is protected with the highest standard of encryption.
  • Firewall Protection: Multi-layer firewall system to prevent unauthorized access.
  • Two-Factor Authentication (2FA): 2FA option for added account security.
  • Regular Security Audits: Regular system audits conducted by independent third parties.
  • Restricted Access: Employees can only access information that is necessary for their specific role.
  • Data Breach Response: In the event of a data breach, affected users will be notified within 72 hours.

jb7 is PCI DSS compliant — your financial information is stored in accordance with international payment security standards.

7. Data Retention Period

Jb7 does not retain any data longer than necessary. Different retention periods apply depending on the type of information:

  • Account Information: For the duration the account is active, and a minimum of 5 years after closure (as required by law).
  • Transaction Records: 5–7 years, in accordance with financial regulatory requirements.
  • KYC Documents: Up to 5 years after account closure.
  • Marketing Information: Deleted upon withdrawal of consent or within 30 days of request.
  • Log Files: Typically 90 days to 1 year.

Relevant data may be retained for an extended period during an ongoing legal dispute or investigation.

8. Your Rights

Jb7 respects every user's rights regarding their data. You have the following rights:

Right of Access

You can request to know what information we hold about you.

Right to Rectification

You may request corrections to any inaccurate or incomplete information.

Right to Erasure

You may request the deletion of your data under certain circumstances.

Objection to Processing

You may object to the processing of your data for specific purposes.

Data Portability

You can request your data in a machine-readable format.

Restriction of Processing

You may request that data processing be restricted under certain circumstances.

To exercise any of these rights, contact our support team. We typically respond within 30 days.

9. Privacy of Minors

The jb7 platform is strictly for users aged 18 and above. We do not knowingly collect personal data from minors.

  • Age verification is carried out at the time of registration.
  • If a minor is identified, their account will be closed immediately.
  • Any data found to belong to a minor will be deleted without delay.
  • If you believe a minor has created an account, please let us know.

Parents and guardians should monitor their children's online activity. Minors participating in gambling is illegal and harmful.

10. Privacy Policy Updates

Jb7 may update this Privacy Policy from time to time. When changes are made, we will:

  • We will publish the update date on this page.
  • We will notify registered users by email of any significant changes.
  • We will display a notification when you log in to the platform.

Continued use of the platform following any changes constitutes your acceptance of the updated policy. We recommend reviewing this page regularly.

11. Contact

For any questions, requests, or complaints regarding our Privacy Policy, please reach out to our dedicated Data Protection team. We are always here to help.

Email Support

[email protected] — responses are typically sent within 24 hours.

Live Chat

Bengali-language support is available 24/7 via the platform's Live Chat.

We are required to respond to any data protection rights request within 30 business days of receipt.